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Patient Announcement 6th November 2025

We are currently experiencing a technical issue, which is being investigated.

Please accept our apologies for delays during this time. We will let you know once this has been resolved.

We apologise for any inconvenience this may cause.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Related information

Accessing your GP health record

Page published: 3 July 2023
Last updated: 10 July 2024