The following notes set out the ground rules for the conduct of our meetings. All members must adhere to these rules, agreeing to:

• Start and finish on time, and keep to the agenda.
• Ensure that phones are switched off, to avoid disruption to the meeting.
• Inform the PPG Chairperson, or Practice Manager, prior to meetings, if unable to attend.
• Be professional and courteous at all times.
• Listen to each other with respect and without interruption – all views are valid.
• Be open and honest in our communication, and challenge appropriately.
• Be flexible, listen, ask for help when necessary and support each other.
• Not raise or discuss personal matters at the meeting.
• Demonstrate a commitment to delivering results, as a group.
• Maintain confidentiality and not discuss any sensitive matters outside the meeting.

Rules for Conduct of meetings agreed by all PPG members on 1 September 2019