Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- fill out a repeat prescriptions request form
- in person via the practice reception with your own repeat slip/written request
- through your local pharmacy
Our practice policy states that it is not possible to accept telephone requests for repeat prescriptions.
When medication is prescribed by a hospital, we can only issue a prescription for this medication once we have received email or written confirmation from the hospital. We only transfer a private prescription to an NHS prescription once you have purchased your first course of medication and if it has been agreed to continue by a GP then it will be transferred over.
Collecting your prescription
Requests which arrive before midday are usually available from your nominated pharmacy 2 working days later.
Please make sure that you allow enough time for possible postal delays.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
From time to time, the doctor will require you to make an appointment to ensure the continuation of your prescription. When this is due, you will see that this has been rejected, this means that it will go to a Clinician to agree for the medication to be continued. If the Clinician does not agree, you will be asked to come in to have a Medication Review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.